Management Approach - L&T Sustainability Report 2016

Economic

L&T has been a pioneer in offering 'concept-to-commissioning' engineering solutions across various verticals. Our key competitive advantages across businesses include dedicated engineering design centres, competency cells, advanced formwork systems, project execution capability, digitized project control and a pool of talented employees. These have enabled the Company to establish itself as one of the premier EPC solutions providers, in India and in targeted markets overseas. Characterised by professionalism, high standards of corporate governance and sustainability, L&T continues to evolve, seeking better ways of engineering to meet emerging challenges.

Environmental

Across all our operations, it is our endeavour to minimise our impact on the environment. Our corporate Environment, Health & Safety Policy is implemented through a dedicated team of professionals to ensure environment preservation and optimal consumption of natural resources, energy and water. Our initiatives encompass entire project lifecycles and we extend these to all stakeholders including employees, partners, clients and suppliers, among others.

Corporate Social Responsibility (CSR)

We believe in inclusive development and have been partnering with communities for many years. In 2014, we conducted a large-scale interaction with 3600 stakeholders to understand our influence, need assessment and the community's expectations from the Company. We then crafted our CSR theme 'Building India's Social Infrastructure', to develop focused CSR programmes on Water, Sanitation, Health, Education and Skill Development.

We have dedicated teams to implement these initiatives and also encourage our employees in all businesses to participate in these initiatives through 'L&Teering' – our employee volunteer programme.

Labour Practices and Human Rights

Our people are valued and we nurture individual learning and development. Being a project-oriented engineering company, amicable labour relations are critical to our success. In our constant quest to work towards the health and safety of employees, we follow conventions of the International Labour Organisation and applicable local laws covering the Factories Act 1948, Building & Other Construction Workers (Regulation of Employment & Conditions of Service) Act 1996, Central Rules 1998, Industrial Disputes Act 1947 and amendments thereof.

The implementation of policies is ensured by dedicated managers throughout the Company. We also offer extensive opportunities for training and skill enhancement with our Any Time Learning (ATL) web-based module, Leadership Development Programmes and functional and technical training programmes. Our HR policies and practices comply with ethical and human rights standards.

Product Stewardship

We recognize our responsibility towards minimising our environmental impact in everything we build or make. Our products and services are designed, manufactured and constructed by taking into consideration their impact on the environment. Our products are engineered for eco-friendly operations, while accounting for their health and safety impact across their life-cycle. We are conscious of the sensitive and strategic nature of many of our projects and products and maintain complete customer confidentiality. Detailed user manuals are provided and training imparted to customers and their employees in plant operation and product usage.