| Stakeholders |
Concern areas |
L&T's initiatives |
| Shareholders and Investors |
 |
Business Performance |
|
Improved Return on Investments |
|
Effective financial and non-financial risk controls |
|
Fair business practices |
|
No defamation |
|
|
Transparency of business plans to investors |
|
Uninterrupted dividend |
|
Showcasing performance on non-financial disclosures in sustainability reports |
|
Reporting for Carbon Disclosure Projects (CDP) |
|
Reporting for Dow Jones Sustainability Indices (DJSI) |
|
| Suppliers/ Contractors |
|
Timely payments |
|
Repeat orders |
|
Price reduction |
|
Different purchase processes by businesses as per the projects / establishment requirements |
|
|
Regular visit to suppliers' and contractors' facilities |
|
Environmental and Social Code of Conduct for suppliers |
|
Screening and providing support to implement resource conservation initiatives at select suppliers' premises |
|
Cost-effective price negotiations |
|
| Employees |
|
Career growth |
|
Employee benefits |
|
Skill development |
|
Effective / high-quality training programmes |
|
|
Attracting and retaining talent |
|
Promoting people wellness |
|
Functional and soft skill development programmes |
|
Improving leadership skills |
|
Development and continual improvements in programmes for structured learning and development of employees |
|
| Community |
|
Expectation of livelihood creation |
|
Improvement in overall living standard |
|
Water and sanitation |
|
Development of the community infrastructure |
|
|
Education, health and skill development for the benefit of communities around L&T establishments and project sites |
|
Access to drinking water and sanitation in water stressed regions |
|
Implementing Integrated Community Development Programmes |
|
| Customers
|
|
Timely completion of projects |
|
Confidentiality |
|
Competitive contract price bid |
|
Innovation and state-of-the-art engneering techniques |
|
High safety standards |
|
Transparency in energy, water, GHG emissions performance |
|
|
On-time project completion |
|
Deeper customer connect at multiple levels |
|
Project monitoring and control |
|
Increased after-sales support |
|
Regular monitoring of Project KPIs – Safety, water, energy, GHG emissions etc. |
|
| Government |
|
Practicing fair and ethical business trade in all spheres - Economic, Environment and Social |
|
|
Continual improvement in efforts for ensuring transparency in the triple bottom-line (people, planet & profit) disclosures |
|
