Page 106 - ABFRL SUSTAINABILITY REPORT 2016-17

Profile
Disclosure /
Key Performance
Indicator Description Reported Cross Reference / Direct Answer
Material Aspect: Local Communities
G4-DMA Disclosures on Management Approach Reported Social Performance (55-64)
SO1 Percentage of operations with implemented local community Reported Social Performance (55-64)
engagement, impact assessments, and development programs.
SO2 Operations with signi cant potential or actual negative and Reported Social Performance (55-64)
positive impacts on local communities.
Material Aspect: Customer Health and Safety
G4-DMA Disclosures on Management Approach Reported Product Responsibility (73-74)
PR1 Percentage of signi cant product and service categories for which Reported Product Responsibility (74)
health and safety impacts are assessed for Improvement
PR2 Total number of incidents of non-compliance with regulations and Reported Product Responsibility (75)
voluntary codes concerning the health and safety impacts of
products and services during their life cycle, by type of outcomes
Material Aspect: Product and Service Labelling
G4-DMA Disclosures on Management Approach Reported Product Responsibility (74-75)
PR3 Type of product and service information required by the Reported Product Responsibility (74-75)
organization's procedures for product and service information and
labeling, and percentage of signi cant product and service categories
subject to such information requirements
PR4 Total number of incidents of non-compliance with regulations and Reported Product Responsibility (75)
voluntary codes concerning product and service information and
labeling, by type of outcomes
PR5 Results of surveys measuring customer satisfaction Reported Product Responsibility (75)
Material Aspect: Marketing Communications
G4-DMA Disclosures on Management Approach Reported Product Responsibility (75)
PR6 Sale of banned or disputed products Reported The given indicator is not applicable to the
Company's nature of business.
PR7 Total number of incidents of non-compliance with regulations and Reported Product Responsibility (75)
voluntary codes concerning marketing communications, including
advertising, promotion, and sponsorship, by type of outcomes

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