Page 91 - ABFRL SUSTAINABILITY REPORT 2016-17

ABFRL
SUSTAINABILITY
REPORT /

MATERIALITY

Enhanced focus delivers better results. During our ongoing stakeholder engagements, we record a wide number of
issues and topics that are of material importance to our stakeholders. We put these through a sieve of business impact
and distill the list to arrive at topics that we believe, will provide maximum bene t to our stakeholders. The
identi cation of material issues goes beyond just prioritising and addressing risks. It also helps us capitalise on
emerging opportunities. In an industry where change is rapid, materiality helps focus on issues that matter, and
thereby create long-term value for our stakeholders.

We carried out an internal materiality assessment exercise, in line with our Group Sustainability Framework. The
material issues were identi ed based on their criticality to our business and importance to our strategic stakeholders.

MATERIALITY ASSESSMENT PROCESS

Our materiality assessment process included the following key aspects:

Identi cation and Stakeholder perceptions Detailed discussions with top and middle
understanding of common and current trends management, who regularly interact with
issues across the industry diverse stakeholder groups

SUMMARY OF KEY MATERIAL ASPECTS

Following aspects have been identi ed as material to our business:

Financial Performance Employee Development
& Retention

Human Rights & Waste Management
Labour Standards

Water Management E-commerce

Carbon Emissions Energy E ciency

Responsible &
Compliance
Sustainable Supply Chain

Innovation in Customer Centricity
Process & Products

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