Page 78 - ABFRL SUSTAINABILITY REPORT 2016-17

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RESPONSIBLE ENVIRONMENTAL PEOPLE SOCIAL
E C O S Y S T E M S STEWARDSHIP FINANCIAL SAFETY PRODUCT RESPONSIBILITY

Sustainable Attribute | Factories Sustainable Attribute | Packaging

As indicated earlier, supply chain sustainability is key in Our constant endeavour has been to reduce existing
our sustainability journey. Therefore, vendor packaging consumption as well as to switch to more
collaborations to enhance production as well as sustainable packaging material.
sustainability performance have been our focus areas.
Packaging material does not directly contribute to
LEED certi cation, sustainable mission activities, product usage and the operating principle is to
implementation of Higg Index, self-assessment gaps in question each material which can be optimised
our in-house factories are some of the key initiatives without compromising the presentation or freshness
which contribute to sustainable attributes. of the product.
The packaging engineering at Pantaloons has
successfully reduced packaging material per unit sold
and also the pollution potential factor.

packaging material from 84% to
Elimination of plastics,
%
foams, hangers, etc., has improved
the environment friendliness for

The reduction in packaging material
consumption over the last years until
FY 2016-17 is 700 tonnes.
Please refer to the section on Packaging for further details.

QUALITY MANAGEMENT

ABFRL has a well-defined quality management system which is in line with the quality
policy of the Aditya Brila Group. The system has been designed keeping in mind the
organisation's vision, commitment to customer and overall strategy.

QUALITY POLICY
The Quality Policy states, ABFRL in partnership with its ABFRL has a multi-level quality appraisal system and
business associates, will strive to achieve the highest process to check, maintain and assure quality at various
standards of customer satisfaction through innovation stages in order to maintain consistency in products,
and continuous improvement in its products and processes and services o ered to customers. All the
services. quality appraisal systems and processes are embedded
in the quality manual and SOP. We also engage with
We have established comprehensive quality plan to external agencies for periodic quality system appraisal
assure product and service quality as per the de ned (like ISO, IMS audits).
standards that exceed customer expectations.
We have implemented management systems like
Quality standards/speci cations and norms have been
devised through various benchmarking exercises of ISO 9001 (quality management system), ISO 27001
(information security management system), ISO 14001
quality standard/protocol comparison against domestic
and international brands. Reference has been taken (environmental management system) and OHSAS
18001 (occupational health and safety assessment
from internationally recognised standards like AATCC,
ASTM, ISO, ASQC, etc. series), in all areas of its operations, which resulted into
IBMS (Integrated Business Management System).
All the basic product quality requirements which are This, in turn, paves way for system and process
essential for consumers are incorporated in the quality robustness. Thus, e ectiveness in deployment of quality
manuals. Further, all statutory, regulatory and safety systems are tracked through periodic internal audits and
requirements with respect to products delivered to
customers is strictly adhered to. third party certi cation audits in a systematic manner.

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