Page 47 - ABFRL SUSTAINABILITY REPORT 2016-17
P. 47

ABFRL
                                                                                                      SUSTAINABILITY
                                                                                                        REPORT   /









            C O M M U N I C A T E


            Transparent and timely communication
            is crucial in building trust and
            strengthening credibility. ABFRL
            facilitates numerous platforms for

            effective discourse with the employees.
            These platforms provide them with
            an opportunity to interact with the top
            management, voice their concerns,

            and offer feedback.

















                          EMPLOYEE                      Top down communications like CEO's town hall is
                          FEEDBACK SESSIONS             conducted for corporate employees on a monthly/
                                                        quarterly basis to share business updates, important
                          Regular open house sessions with
                          senior management to discuss   milestones, new projects initiatives and goals.
                          work practices, challenges and air   Retail employees participate in open house to know
                          any concerns followed by requisite   about latest organisational changes, refresh
                          action planning               organisational policies, and resolve their queries and
                                                        grievances. Retail Employee Day is an important event
                                                        during which leadership and corporate team visit stores
                          BUSINESS                      to celebrate the spirit of retail.
                          COMMUNICATION
                          Townhall by CEOs to share business
                          updates, important milestones,
                          new projects initiatives and goals;
                          annual employee gatherings to
                          share business performance &
                          coming year plans and regular
                          emails / monthly newsletters.


                          PARTICIPATIVE
                          DISCUSSIONS
                          Weekly operational review
                          meetings for each function to
                          discuss progress against goals,
                          hurdles and problem solving.

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