| CO2, one of the primary Greenhouse Gases, contributes significantly to global warming and is kept in check by trees which sequester and 'fix' carbon by absorbing CO2 and releasing Oxygen instead. |
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| The pulp and paper industry has a major share in the brutal slaughter of forests as wood is a major ingredient in their manufacturing processes. Moreover, the industry is extremely energy, toxin, and water-intensive and is the fourth largest industrial emitters of GHGs. Speculations suggest that if this kind of human insensitivity towards forests continues, there will be at least 200 million climate refugees by 2050. |
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| The Kandivli plant of the Auto Sector therefore made a small beginning
by deciding to go paperless in four processes with their dealers, which were conventionally extremely paper intensive, by using existing technological capabilities. i.e Automated Claim Processing, Online Goodwill Approval System, Online Preapproval System and Online Technical Assistance (TEKnet). |
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| After a thorough check of the automated systems from the accuracy,
auditability
and security point of view The Automated System was brought into effect on October 2nd 2009 on Mahindra Founder's Day across all plants /offices of the sector. |
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Automation enabled all the dealers to send online copies of the claims to CCAS (Customer Care Analysis System) through the portal www.teammahindra.com without having to post copies manually. |
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As a first step, the earlier system which required 4 Warranty Claim Hard Copies, for the 4 concerned departments, was reduced to one and after taking clearance from Internal audit and legal teams the process was made completely paperless. Besides reducing the use of paper, this online system is found to be more accurate, and the same info can be accessed from anywhere at any time. |
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From October 2009 to March 2010 over 400,000 sheets of
paper were saved which translates into approximately 2 tonnes
of paper and hence around 48 trees. |
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| Besides saving trees from getting axed, automation saves on time, increases efficiency and leads to significant monetary savings and far less wastage without affecting the quality of work. |
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