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| Continuous improvement |
| To ensure sustained improvement we have introduced processes such as: |
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| Corrective Action and Preventive Action (CAPA) |
| The objective is to optimise business performance by identifying a problem, addressing it and chalking out an action plan to ensure zero error repetition. |
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| Critical Process and CPK Reviews |
| The process capability index, “CPK,” also known as the process capability ratio, is a statistical measure of process capability or the ability of a process to produce output within specification limits. |
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| This statistical measure was conceived this year and we expect data to start flowing in next year. |
